Shipping Policy
At LOTUS GLO, we are committed to delivering your orders quickly, safely, and efficiently across India.
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
- Metro Cities: 2–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Locations: 5–10 business days
Delivery times may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
We may offer free shipping on selected orders and promotional campaigns. Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp, allowing you to track your shipment in real time.
Delivery Issues
If your package appears damaged or tampered with upon delivery, please refuse the package and contact our support team immediately.
Contact Us
For shipping-related questions, please contact our customer support team.